Privacy Policy
This Privacy Policy describes how SuccessfulWebMarketing LLC (“we,” “us,” or “our”) collects, uses, and shares personal information of individuals who visit our website www.successfulwebmarketing.com (the “Site”), engage our web design services, or interact with us in other ways.
1. Information We Collect:
We collect different types of information, including:
Information You Provide Directly:
- Contact Information: When you contact us through our Site or directly, we may collect your name, email address, phone number, and business address.
- Project Details: If you engage our web design services, we will collect information related to your project, including content you provide (text, images, etc.), website requirements, design preferences, and access credentials you may provide (e.g., to your hosting account, domain registrar).
- Payment Information: If you make payments directly to us (though we may use third-party payment processors), we may collect billing information.
- Communication Data: Records of our correspondence, including emails and other communications.
- Feedback and Surveys: Information you provide through feedback forms or surveys.
Information Collected Automatically (through our Site):
- Log Data: Our web server (hosted by Bluehost) automatically collects log data, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze website traffic, and understand user behavior. These may include:
- Essential Cookies: Necessary for the basic functionality of our Site.
- Analytics Cookies: To understand how visitors interact with our Site (e.g., using Google Analytics).
- Marketing Cookies: (If applicable) To track users across websites for marketing purposes (this would likely be related to HubSpot tracking).
- You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
Device Information: We may collect information about the device you use to access our Site, such as device type, screen resolution, and language preferences.
Information Collected from Third Parties:
- HubSpot: We use HubSpot for our customer relationship management (CRM), sales, and marketing activities. When you interact with our Site (e.g., through forms) or communicate with us, your information may be stored in HubSpot. This may include your name, email address, company information, and details of your interactions with us. Please refer to HubSpot’s Privacy Policy for more information: https://legal.hubspot.com/privacy-policy.
2. How We Use Your Information:
We use your personal information for various purposes, including:
- Providing Services: To deliver the web design services you have requested, including communication, design, development, and deployment of your website.
- Client Management: To manage your account, process payments, provide support, and maintain our business relationship.
- Communication: To respond to your inquiries, provide updates on your project, and send important notices related to our services.
- Marketing and Sales (via HubSpot): With your consent where required, we may use your contact information to send you promotional emails, newsletters, and information about our services that may be of interest to you. You can opt-out of these communications at any time (see “Your Rights and Choices” below).
Improving Our Site and Services: To analyze website usage, understand user needs, troubleshoot technical issues, and improve the content and functionality of our Site and services. - Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect our Site and business from fraud, unauthorized access, and other security threats.
3. How We Share Your Information:
We may share your personal information with the following categories of recipients:
- Service Providers:
- Bluehost: Our website is hosted on Bluehost’s servers. Your website data and server logs are stored on their infrastructure. Please refer to Bluehost’s Privacy Policy for more information: https://www.newfold.com/privacy-center/privacy.
- HubSpot: We share your information with HubSpot for CRM, sales, and marketing purposes, as described above.
- Other Third-Party Tools: We may use other third-party service providers to assist us with website analytics, email marketing (if outside of HubSpot), payment processing, and other business operations. We will only share information necessary for them to perform their services and will have agreements in place to protect your data.
- Clients: As part of delivering web design services, we may share drafts, access credentials (temporarily and securely), and the final website with you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of the transfer.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the type of information and the purpose for processing it. For example, client data related to web design projects may be retained for a longer period for record-keeping and potential future engagement. Marketing contact information will be retained until you unsubscribe.
5. Your Rights and Choices:
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Access: You may have the right to request access to the personal information we hold about you.
- Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure (“Right to be Forgotten”): You may have the right to request that we delete your personal information under certain circumstances.
- Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
- Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request.
6. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies as described in Section 1. You can manage your cookie preferences through your browser settings. Most browsers allow you to control cookies, including accepting or rejecting them and deleting them. Please refer to your browser’s help documentation for instructions on how to manage cookies.
7. Links to Other Websites:
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
8. Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically. If we make significant changes, we may provide a more prominent notice.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SuccessfulWebMarketing LLC
[email protected]
By using our Site or engaging our services, you acknowledge that you have read and understood this Privacy Policy.